Program Manager

HEROFI employs a vibrant team of diverse and talented individuals who have a passion for bringing innovation to the retail & hospitality industries. In addition to offering competitive salaries and benefits, our employees enjoy working with cutting edge technology in a flexible work environment where results are recognized and rewarded.

JOB DESCRIPTION

HEROFi is looking for an experienced Program Manager to manage a portfolio of customer and internal company projects that align with the HEROFi company objectives.

Candidate should be a self-starter that can manage multiple projects while adhering to established processes and work in a fast-paced work environment.

What You’ll Do
  • You will ensure that project plans are clear, and systems are in place to maintain both internal and external communication on project tasks & key milestones. Drive the process to deliver accurate project proposals outlining project timelines, resourcing, dependencies, assumptions and resourcing for both internal and external consumption.
  • Develop strong working cross functional relationships both internally within HEROFi and externally with customers and 3rd party partners.
  • Drive, design and implement company processes to ensure successful project delivery.
  • Set KPIs and governance to provide continuous improvements to internal processes.
  • Provide regular executive reporting and briefings to the organization.
  • Strategically balance and prioritize customer demands with company initiatives and objectives.
Skills & Requirements
  • 4+ years as a Program/Project Manager or Operations leader in a SaaS, managed service, PaaS or other hosted software environments.
  • Expert experience in program/project management software tools.
  • Understanding and working experience with agile engineering software teams.
  • Direct experience delivering enterprise software solutions within complex customer environments.
  • Direct experience with data integrations, 3rd party system integrations and other API driven ecosystems.
Bonus Qualifications
  • Video technology, digital signage, CMS or advertising platforms.
  • Enterprise projects involving hardware and closed networked environments.
  • Understanding of AI or other machine learning systems and integration.
  • Experience with cloud platforms (AWS, Azure)s.
What an we offer you?
  • Participation in an early stage, market-making exciting SaaS company.
  • Salary dependent on experience.
  • Health insurance, paid vacation, holidays.
Job Location

Remote (US preferred) -or- San Diego, California

Please email your Cover Letter and Resume to HR@herofi.com

No Calls, please.
No agency contact, please.

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